Welcome to our Frequently Asked Questions (FAQ) page!
Here, you’ll find answers to common questions about our courses, enrollment, and more. Whether you’re a new student or a returning one, we hope this page will provide you with helpful information to make the most of your learning experience. If you have a question that isn’t answered here, please don’t hesitate to contact us.
Enrolling in a Course
To enroll in a course, follow these instructions or click here for an interactive guide:
- Go to the Courses page and select “Add to cart” under the course you want.
- Click “Checkout” from the cart at the top right of the screen.
- If you already have an account on our website, log in by clicking “Click here to login” at the top of the checkout page. If you’ve forgotten your login information, click the login link, then select “Lost your password”.
- If you haven’t enrolled in a course with us before, create a new account by entering your personal information, selecting a username and password, and entering your payment details if the course has a cost.
- After filling out all the required fields, select “Place order” at the bottom of the page. Make sure you agree to the site’s terms and conditions, and verify that you are human if prompted.
- You’re now enrolled! Access the course and materials on your dashboard, by logging in to your account.
Accessing the Live Zoom of a Course You’re Enrolled In
Please be advised that in order to access any of our courses, whether they are recorded or live-streamed, you must first register on our website and enroll in the specific course you wish to take.
Follow the instructions below or click here for an interactive walk-through showing how to access the Live Zoom Stream of a course you’ve already enrolled in.
To access the Live Zoom Stream of a course you’re enrolled in, follow these instructions or click here for an interactive guide:
- Go to your Dashboard and choose the desired course.
- Scroll down to the bottom and select the Lesson you want.
- If the Lesson is streamed live, you’ll see a “Live Stream” tab with the Zoom details. Click on the “Join” button to join the Live Zoom Stream at the Lesson’s start time.
- Once the Live Stream has ended, a recording of the lesson will be added to the “Recording” tab.
TIP: some courses don’t have Live Streams and are available for you to complete at your own pace using recorded lessons. In this case, you’ll only see a “Recording” tab.
Accessing the Recordings of a Course You’re Enrolled In
Please be advised that in order to access any of our courses, whether they are recorded or live-streamed, you must first register on our website and enroll in the specific course you wish to take.
To access the recordings of a course you’ve enrolled in, follow these steps or click here for an interactive guide:
- Go to your Dashboard and select the course you want to access.
- Scroll to the bottom, and choose the lesson you want to watch:
- If your lesson was streamed live via Zoom, click on the “Recording” tab, and then click “Play” to start the recording.
- If your lesson only uses recordings (not streamed live), simply click “Play” to watch the recording.
HINT: If your lesson uses live streaming via Zoom, the recording will be added to the “Recording” tab AFTER the live stream has ended.
